1. SCOPE, PURPOSE, AND LEGITIMACY OF ACCESS

1.1 SIMPLIFAE PORTUGAL, S.A., with Portuguese identification number 505141019, as well as Vortal Connecting Business S.A., with Spanish identification number A85765469, , or any other company owned by Vortal, SGPS, S.A., with Portuguese identification number 509963404 (hereinafter referred to simply as “SIMPLIFAE”), is a company that manages electronic contracting platforms and other business platforms accessible via the internet (hereinafter referred to as “PLATFORM” or “PLATFORMS”) intended exclusively for professional and business use, not directed at end consumers, and aimed at both individuals and legal entities acting in the course of their professional or business activities, in particular public, private, and other entities(hereinafter referred to as “CLIENT” or “CLIENTS”) that provide business integration services and are owned by SIMPLIFAE, which holds all licenses and rights, including intellectual property rights, over these PLATFORMS that will be accessed and used by USERS.

1.1.1. A “USER” is defined as any natural person who, in the name and on behalf of the CLIENT, is duly authorized to access and use the PLATFORM using the corresponding credentials, in accordance with these General Terms and Conditions and the access profiles assigned by the CLIENT. Any actions performed by the USER on the PLATFORM shall be deemed to have been performed on behalf of the CLIENT.

1.2 Business integration services are understood to mean all solutions provided by the PLATFORMS to the CLIENT, through which the CLIENT may configure their access, upload their logo, or otherwise gain visibility; consult available information, particularly regarding processes, procedures, tenders, construction projects, and ongoing projects; share information; and assume the role of buyer, seller, or service provider on the PLATFORM, without this implying, in any case, that:

a) That SIMPLIFAE is a party to any contract or commercial transaction entered into between the CLIENT and third parties or other clients of the PLATFORM, even if the latter are also clients of SIMPLIFAE;

b) The provision of Internet access, nor responsibility for the type, form, or equipment used for access;

c) The assumption of ownership or of any rights or obligations regarding any goods or services that may be the subject of commercial transactions on the PLATFORM by the CLIENT;

1.3 Acceptance of the PLATFORM and these General Terms and Conditions (as well as any other Special Terms and Conditions that are applicable or have been agreed upon) is formalized upon registration for the service, implying the express and unconditional acceptance of all applicable terms and conditions.

1.3.1 Accordingly, each CUSTOMER and USER, upon registering for the service or accessing it for the first time, must read the applicable terms in their entirety and expressly declare that they have read, understood, and accepted the meaning and scope of these general terms of service as well as any applicable specific terms, expressly consenting to the processing of personal data that is strictly necessary for the performance of the contract, for the management of the contractual relationship, and for the use of the PLATFORMS;

[1] Available online at https://www.vortal.biz/pt-pt/general-conditions-of-access/.Consultado as of December 29, 2025

1.4 The CLIENT must designate in the Contract / Registration / Subscription Form (as applicable) a primary contact person with SIMPLIFAE who will represent the CLIENT for the purposes of this contract and who will also be responsible for handling administrative, technical, and financial matters related to the use of the PLATFORM, for managing USERS (acceptance of new users in the company), and for updating the company’s data and that of its respective users (hereinafter referred to as the “RESPONSIBLE USER”)

1.4.1 In the absence of confirmation of the RESPONSIBLE USER’s details referred to in the preceding paragraph, the first USER registered on the PLATFORM shall be considered as such by SIMPLIFAE.

1.4.2 Where applicable, the RESPONSIBLE USER may configure access restrictions for the company’s other USERS and shall be responsible for managing these;

1.5 Legitimate access to the various services provided by the platform requires the use of a username (identification) and an access password, defined by the CLIENT and/or USER in accordance with the password policy, which is their responsibility. It is recommended to create a strong password by following these security guidelines:

a) It must consist of at least eight characters;
b) It must not contain the username, real name, or company name;
c) It must not contain a complete word;
d) Be significantly different from previous passwords;
e) Be alphanumeric and include special characters.

1.6 For the temporal control of acts that, under the laws in force in the countries where SIMPLIFAE operates, must be performed within a specific timeframe using chronological validation, the PLATFORM applies time stamps, which are issued by an external entity certified to provide qualified chronological validation services when legally required;

2. RIGHTS AND OBLIGATIONS

2.1 SIMPLIFAE’s obligations to the CLIENT and USERS are as follows:

a) To provide the information necessary regarding the technical conditions and requirements for accessing the subscribed service or services;

b) To provide the necessary technological conditions so that the CLIENT, when accessing the PLATFORM, may independently consult, purchase, sell, or use the subscribed services, without guaranteeing commercial results or absolute availability, except as provided for in applicable law. To this end, SIMPLIFAE will use its best efforts to ensure the continuous availability of the PLATFORM and shall not be held liable for temporary interruptions, errors, or incidents arising from causes beyond its control, including third-party failures or force majeure.

c) Adopt a communications confidentiality policy, conditioning access to the PLATFORM’s services on identification and authentication procedures;

d) Take reasonable security measures to protect against the accidental or unauthorized destruction, loss, alteration, access, or disclosure of information;

e) Keep available on the PLATFORM the necessary information regarding the Information Security Regulations approved and implemented by SIMPLIFAE.

f) Provide digital certificates, when requested and available, for the exclusive use of its PLATFORMS, for authentication purposes.

g) Comply with applicable legislation regarding public procurement and data protection in the relevant market(s) where it operates, including the GDPR and national implementing legislation;

h) Not to forward, in the case of telephone support, the call to other numbers that entail an additional cost to the USER or CUSTOMER, unless, having been duly informed of the cost, the USER or CUSTOMER expressly consents to it;

i) Provide at least five attempts to access the PLATFORM using a username and password. If these five attempts fail, your user account will be blocked, and you will subsequently receive an email at the email address associated with the user to unblock access;

j) Promote, where technically feasible and compatible with the security and functionality of the PLATFORM, data exchange and interoperability between formats and applications, particularly in areas legally relevant to electronic public procurement;

k) Prioritize, whenever possible, the use of open standards and formats and the interoperability specifications applicable to the Public Administration, in particular, where relevant, those set forth in the National Interoperability Scheme (ENI) and its Technical Interoperability Standards (NTI), provided that this is compatible with the service provided and does not compromise security, integrity, and legal compliance requirements;

l) Provide a list of technical requirements and configurations that USERS of its PLATFORMS must meet in order to access and use the PLATFORM

2.2 The following are the obligations of the CLIENT and USERS toward SIMPLIFAE:

a) To use the PLATFORM in accordance with these General Terms and Conditions, the Terms of Use available at [link], applicable law, and any Specific Terms that may be agreed upon, solely and exclusively for the professional and contractually intended purposes, and it is prohibited to:

i. Transmitting, storing, or distributing content that is illegal, offensive, defamatory, pornographic, violent, discriminatory, or that infringes on the rights of third parties;
ii. Introducing viruses, malware, malicious software, spam, or any element that may affect the security, integrity, or availability of the PLATFORM or third-party systems;
iii. Interfering with, altering, or attempting to gain unauthorized access to the technological infrastructure of SIMPLIFAE or third parties;
iv. Engage in reverse engineering, web scraping, or other practices involving the unauthorized collection of information, unless expressly authorized in writing by SIMPLIFAE;

b) Ensure the accuracy and timeliness of the information provided, as well as the proper management of access to the PLATFORM;

c) Manage their USERS’ access responsibly, including the assignment of credentials and access profiles;
d) Be responsible for the actions taken by its USERS on the PLATFORM, assuming any consequences arising from their misuse or use outside the authorized scope.
e) Comply with applicable laws regarding the use of the services, including data protection and information security, particularly with respect to third-party data that is shared or processed through the PLATFORM.

3. LIABILITY

3.1 SIMPLIFAE shall use all reasonable efforts, including the use of resources—such as technological means and personnel—to ensure that there is no breach or defective performance of any of the obligations it undertakes, and shall not be held liable:

a) For the content of information transmitted through the PLATFORM, since it does not access, select, or modify the information being transmitted, nor its sender or recipient, and has no actual knowledge of any information transmitted, nor does it bear any general obligation to monitor the transmitted content;

b) For the loss, damage, misuse, and/or abuse by third parties of the content of advertisements (banners, buttons, or others), trademarks, logos, or other highlights and personal pages published on the PLATFORM;

c) For any loss of information, whether accidental or otherwise, caused by the CLIENT or third parties;

d) For acts committed by third parties, whether other customers, users, or others, or for any claims related to products or services delivered or provided and transacted between buyers and suppliers or others;

e) For any damages caused by the use of the PLATFORM, including those related to any interruptions, unsolicited communications, viruses or bugs, errors, technical failures, or other limitations, originating from the CLIENT’s system or due to the CLIENT’s negligence;

f) For any communication security breaches originating from the customer’s system or due to their negligence;

g) For committing or encouraging acts considered criminal, including insults, defamation, incitement to violence, disrespect for national symbols, promotion of racism, xenophobia, and homophobia, or any other such acts;

h) Indirect damages, lost profits, data loss, loss of business or reputation, or any other similar loss;

i) Temporary interruptions, security breaches, viruses, bugs, technical errors, or any limitation of access originating from the CLIENT’s external systems or networks.

3.1.1 SIMPLIFAE’s liability shall, in any case, be limited to the amount actually paid by the CUSTOMER for the specific service or module that gave rise to the complaint during the twelve (12) months preceding the complaint.

3.2 SIMPLIFAE reserves the right to take legal action or to provide the competent authorities and entities with information that allows for the identification of anyone who uses the PLATFORM to commit or encourage acts classified as crimes under applicable law, namely insults, defamation, incitement to violence, disrespect for national symbols, promotion of racism, xenophobia, or other acts of a similar nature.

3.3 Except in cases of force majeure, the CLIENT is deemed liable to SIMPLIFAE:

a) For compliance with the obligations arising, directly or indirectly, from these General Terms and Conditions of Membership, including the applicable Special Conditions and other terms of use that may apply;

b) In particular, for the timely and full fulfillment of the agreed financial obligations, as well as the established contract term, under penalty of, in the event of non-compliance, payment of late payment interest at the prevailing rate and the immediate termination of service provision by SIMPLIFAE or full payment of the Contract or compensation under the general terms of law;

c) For the acts of its representatives, USERS, or agents.

3.4. Except in cases of force majeure, the CLIENT is deemed liable to third parties, in particular Purchasing Entities (natural or legal persons, public or private, that acquire goods, services, or works through the PLATFORM) or others with whom it interacts through the PLATFORM:

a) For compliance with all technical, quality, commercial, financial, and other conditions, whether contractually stipulated or legally imposed, applicable to the services or products available through the PLATFORM and/or imposed on any seller or service provider under the same conditions;

b) For compliance with all legal, contractual, or code-of-conduct provisions accepted and applicable to contracts to which it is a party and entered into through the PLATFORM, and, in particular, for fulfilling the duty to provide updated information regarding the order status or the expected date of service completion.

c) By ensuring and assuming the accuracy and authenticity of all information exchanged, purchases or orders, and other transactions or acts carried out by its representatives, USERS, or agents through the PLATFORM;

d) By accepting the technological mechanisms made available by SIMPLIFAE as a means of verifying the authorship and integrity of the information transacted through the PLATFORM.

3.5 Except in cases of force majeure, the CLIENT is deemed liable to third parties, in particular Selling Entities or Service Providers (natural or legal persons supplying goods, services, or works through the PLATFORM) or others with whom the CLIENT interacts through the PLATFORM:

a) For compliance with what has been contractually stipulated or legally imposed on any buyer or beneficiary of a service provision under the same conditions;

b) For ensuring and assuming the accuracy and authenticity of all awards, orders, and other transactions or acts carried out by their representatives, USERS, or agents through the PLATFORM;

c) For accepting the technological mechanisms provided by SIMPLIFAE as proof of the authorship and integrity of the information transacted on the PLATFORM.

3.6 SIMPLIFAE is solely responsible for the services included within the scope of its PLATFORM(S), as well as for the human resources integrated into its organizational structure, and this responsibility applies even when the services are provided in whole or in part by third parties contracted for that purpose, always within the reasonable limits of supervision and professional diligence.

4. ENROLLMENT

4.1 Enrollment in the provision of services may also be carried out by any remote means (telephone, Internet, or other), with these General Terms and Conditions of Enrollment, the applicable Special Terms and Conditions, and other relevant documentation having been made available to the CLIENT. Acceptance presupposes the CLIENT’s prior knowledge and express acceptance of the provisions of these General Terms and Conditions of Acceptance, as well as of the Special Terms and Conditions that are applicable or have been agreed upon, without prejudice to the methods of acceptance provided for each form of contracting. In the event of any conflict, the Special Terms and Conditions shall prevail over the General Terms and Conditions of Acceptance.

4.2 In the case of distance contracting, the date of acceptance of these General Terms corresponds to the date of acceptance of the contractual terms applicable to the service.

4.3 It is the CLIENT’s responsibility to ensure that the subscription to the services is carried out by an employee or another person authorized to do so.

4.4 For the purposes of the contractual relationship, in cases where the contract is not in writing and signed by both parties, it is understood that the contract shall be governed by these General Terms and Conditions of Adhesion as well as the applicable or agreed Special Terms and Conditions, in conjunction with the description of the terms and services in the application form submitted by the CLIENT.

In the event of any discrepancy, the information contained in the application form shall prevail over the General Terms and Conditions of Membership as well as the Special Terms and Conditions.

5. PAYMENTS

5.1 Except in cases of promotions or customers on the UNIVERSAL plan, i.e., free (or equivalent service), for the subscribed service(s), the CUSTOMER must pay the price indicated at the time of subscription.

5.2 SIMPLIFAE reserves the right to update prices annually, in accordance with the principles and conditions set forth in the SIMPLIFAE PRICE UPDATE POLICY, which the CUSTOMER must review. SIMPLIFAE reserves the right to update prices annually, in accordance with the principles and conditions set forth in the SIMPLIFAE PRICE UPDATE POLICY, which must be reviewed by the CUSTOMER.

5.3. In the event of non-payment, delay, or insufficient funds, SIMPLIFAE may temporarily suspend access to the services and/or the PLATFORM, apply late payment interest at the applicable legal rate , and demand full payment of the amounts owed, without prejudice to other legal actions to which it is entitled.

5.4 Where applicable, all payments must be made in Euros (€), unless otherwise agreed in writing by both Parties, in which case another currency may be stipulated; in such a case, it is mandatory to indicate the respective currency in question and the applicable exchange rate for conversion to Euros (€);

5.5 National payment systems, including Interbank Electronic Transfers (TEI) and Direct Debits (DD), comply with the technical requirements under SEPA (Single Euro Payments Area). The CLIENT shall be responsible for ensuring that payments are made correctly and on time;

5.6 SIMPLIFAE reserves the right to send invoices for subscribed services electronically to the email address provided for receiving invoices. Electronic transmission shall be considered valid delivery of the invoice for all legal purposes. If the CLIENT wishes to change the email address to which invoices are sent or to receive invoices by another means, they must request this in writing from SIMPLIFAE.

6. TERM AND CONTRACTUAL AMENDMENTS

6.1 Unless otherwise agreed between the Parties, the service agreement, consisting of these General Terms and Conditions, the applicable or agreed Special Terms and Conditions, and, where applicable, the subscription or registration form and other binding contractual documentation, is entered into and valid for a period of 365 (three hundred and sixty-five) days, from the date of its execution, which shall be deemed to be the date on which it is signed at SIMPLIFAE or the date on which it is received by SIMPLIFAE if the signature is not in person, and shall be automatically and successively renewed for equal periods, unless either Party provides written notice at least 30 (thirty) days prior to the expiration of the initial term or each renewal.

6.2. Any objection to renewal by the CLIENT, under the terms set forth in Section 6.1 of these General Terms and Conditions, must be made by the CLIENT’s representative or by another person with sufficient authority for that purpose, by correctly completing the form provided for that purpose at the following link.

6.3 Unless otherwise provided by law or in a written agreement, the exercise of the right provided for in the preceding paragraph by any means other than the completion of the aforementioned form shall not be considered valid.

6.4 Any revision to the General Terms and Conditions of Service for the services provided by SIMPLIFAE will be communicated by SIMPLIFAE via email or another appropriate means; however, it is the CLIENT’s responsibility to periodically review these Terms and Conditions in order to remain informed of their rights, duties, and responsibilities.

6.5 For operational, technical, or service improvement reasons, SIMPLIFAE may modify the conditions of access to procedures or requirements related to the computer system, as well as the content of the agreed-upon services, features, other content, or documentation. Such changes, when they occur, will be communicated in advance to the CLIENT through the appropriate means for that purpose, and no further formalities are required. In addition, the PLATFORM may be subject to maintenance, updates, improvements, or changes to features, content, or technical requirements, which may be carried out on a scheduled or ad hoc basis; whenever reasonably possible, the CLIENT will be informed in advance. SIMPLIFAE shall not be liable for any temporary interruptions, technical limitations, or adjustments necessary for the proper provision of services.

7. BREACH, TERMINATION, AND CANCELLATION OF THE AGREEMENT

7.1 Any breach by the CLIENT of the obligations described in this agreement grants SIMPLIFAE the right to unilaterally terminate the agreement, effective immediately upon notification, without prejudice to any legal actions it may pursue.

7.2 In the event of a breach of contract attributable to the CLIENT, SIMPLIFAE may, at its discretion and without prejudice to any other rights it may have, limit or suspend access to the subscribed service, demand full payment of amounts due and payable up to the date of termination, as well as the outstanding amount under the Contract, and be compensated through the respective indemnity, in accordance with general legal provisions.

7.3 SIMPLIFAE reserves the right to cancel or suspend the provision of the subscribed services, without penalty, due to the CLIENT’s breach of the obligations arising from the agreement, or for technical, operational, security, maintenance, system update, or legal or regulatory compliance reasons, provided that such actions are duly justified and, whenever reasonably possible, are communicated to the CLIENT in advance.

7.4 In the event of termination, for any reason, including termination for breach, the CLIENT agrees to: (i) immediately cease using the PLATFORM and the agreed-upon services; (ii) comply promptly and in full with the obligations undertaken with SIMPLIFAE; and (iii) assume full responsibility toward third parties, including other CLIENTS, sellers, buyers, or other parties, regarding the legal relationships generated through the PLATFORM.

7.5 In the event of suspension or termination of the subscribed services due to a breach of any of the CLIENT’s obligations, SIMPLIFAE may, at its sole discretion and upon the CLIENT’s express request, reinstate the free Universal service, where applicable, without this implying a novation of the contract or a waiver of the rights exercised.

8.PERSONAL DATA

8.1 Personal data collected through the acceptance of these General Terms and Conditions will be processed by SIMPLIFAE in its capacity as the data controller. The processing of personal data will be carried out in accordance with the provisions of Regulation (EU) 2016/679 (GDPR), applicable national implementing legislation, and SIMPLIFAE’s Privacy Policy, which forms part of these General Terms and Conditions and is permanently available for consultation.

8.2 The CLIENT warrants that the personal data of the USERS provided to SIMPLIFAE was obtained lawfully and that such USERS were duly informed about the processing of their data, thereby exempting SIMPLIFAE from any liability arising from the breach of these obligations. The CLIENT and the USERS undertake to keep their data up to date, and SIMPLIFAE undertakes to fully comply with the obligations incumbent upon it under current legislation regarding the protection of personal data and the rights arising therefrom for data subjects, within the scope of its activities and the legal position applicable to it.

8.3 SIMPLIFAE will process personal data for the following purposes and on the appropriate legal basis:

– To manage the contractual relationship established with the CLIENT and USERS, to allow access to and use of the PLATFORM, and to provide the contracted services (Art. 6.1.b GDPR);

– To comply with its legal obligations (Art. 6.1.c GDPR);

– SIMPLIFAE’s legitimate interest, in particular to ensure the security of the PLATFORM, prevent misuse, and manage communications related to the services (Art. 6.1.f GDPR).

-For the sending of commercial communications: regarding products or services similar to those already contracted, based on legitimate interest (Art. 6.1.f GDPR); regarding products or services different from those already contracted, subject to prior consent (Art. 6.1.a GDPR). The sending of commercial communications by electronic means will be carried out only when legally permissible and in accordance with applicable legislation, and the USER may object at any time to receiving such communications. Furthermore, the USER has the right to opt out of receiving newsletters and commercial campaigns, under the terms set forth in these General Terms and Conditions of Membership.

8.4 SIMPLIFAE complies with and processes all personal data in accordance with Data Protection Laws and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016.

8.4.1 Accordingly, personal data collected by SIMPLIFAE will be processed lawfully, fairly, and transparently in relation to the data subject, in compliance with the principles of lawfulness, fairness, and transparency. Only data that is adequate, relevant, and limited to what is necessary for the legally determined purposes will be collected, in accordance with the principle of data minimization.

8.4.2 The personal data collected and processed by SIMPLIFAE will be processed in a manner that ensures its security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, in accordance with the nature, context, and purposes of the processing, by adopting appropriate technical or organizational measures to ensure its integrity and confidentiality.

8.4.3 As a general rule, no international transfers of personal data to third countries outside the European Economic Area are planned. Should it be necessary, in exceptional cases, to carry out such transfers, SIMPLIFAE will ensure, at all times, compliance with the legally required conditions and, where applicable, will duly inform the data subjects. Data will not be disclosed to third parties, except in cases where such disclosure is required by law.

8.4.4 Personal data will not be disclosed to third parties, except in the following cases:

a) When necessary to comply with legal obligations;
b) When it is essential for the proper provision of services, in which case such third parties will act as data processors, in accordance with SIMPLIFAE’s instructions and upon formalization of the respective contract;

c) When the data subject has given their consent, in cases required by law.

8.5 Personal data will be retained only for as long as necessary to achieve the purpose of the processing or for as long as there are legal retention periods requiring its storage; when it is no longer necessary, it will be deleted using appropriate security measures to ensure the anonymization of the data or its complete destruction.

8.6 Personal data may be processed by third parties acting as data processors, exclusively on behalf of SIMPLIFAE and in accordance with its instructions, provided that the respective contracts have been formalized in accordance with the provisions of the GDPR.

8.7 Data subjects may exercise, in accordance with legal provisions, the rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as the right not to be subject to automated decision-making, by submitting a request to SIMPLIFAE, as indicated in the Privacy Policy. The data subject has the right to withdraw their consent at any time, when the processing is based on consent, without this affecting the lawfulness of the processing carried out based on the consent previously granted.

9. SECURITY AND BUSINESS DATA

9.1 SIMPLIFAE is committed to information security, adopting appropriate technical and organizational measures in accordance with the state of the art, the nature of the data processed, and existing risks, aimed at ensuring high levels of quality, security, and integrity in the provision of its services.

9.2 As part of this commitment, SIMPLIFAE maintains a management system aligned with recognized international standards and, where applicable and while valid, holds certifications such as ISO 27001 (information security management), ISO 27017 (standard establishing information security guidelines and controls applicable to the provision and use of cloud services) and ISO 27018 (a standard establishing guidelines for the protection of personally identifiable information—PII—in public cloud services), as well as ISO 20000 and ISO 9001, complying, where applicable, with current legislation regarding the protection of personal data in the markets in which it operates.

9.3 The security measures adopted by SIMPLIFAE do not prevent security incidents from occurring that arise from causes not attributable to it, such as actions by the CLIENT or USERS, failures in third-party networks or systems, or cases of force majeure, without prejudice to the adoption of reasonably required corrective measures.

10. PREVALENCE OF TERMS 

10.1 The data and information set forth in the subscription form regarding the type or nature of the business integration service(s) subscribed to, scope, specific conditions, prices, payment methods or promotions, value-added services, allocation of advertising space (banners, buttons, or others) including dimensions, type, location on the PLATFORM, time period, number of impressions, page views, highlights, or other directly or indirectly related data, constitute the specific terms of each contract and form an integral part of the service agreement together with these General Terms and Conditions.

10.2 If there are other additional provisions contained in the Annexes, specifically those relating to direct debit authorizations from a bank account, such provisions are valid and effective and, in the event of a conflict, shall prevail over the clauses of the agreement with which they conflict, provided they are duly dated and signed by both Parties.

11. INTELLECTUAL AND INDUSTRIAL PROPERTY

11.1 SIMPLIFAE, as the author of a collective work, holds, to the fullest extent permitted by applicable law, all intellectual and industrial property rights in the SIMPLIFAE systems and PLATFORMS, including, but not limited to, their architecture, source and object code, databases, designs, interfaces, functionalities, technical documentation, and content. Furthermore, it is the owner or holds a license, authorization, or assignment of rights regarding the intellectual, industrial, and image rights pertaining to the available content and services, including, among others, modules, trademarks, and trade names associated with the PLATFORMS, as listed and updated on the institutional website and/or in the Specific Terms applicable to each service, in particular: vortalGOV, vortalHEALTH, vortalINDUSTRY, vortalOFFICE&SUPPLIES, vortalENERGY&UTILITIES, VORTALNEXT, VORTAL CORPORATE, and VORTAL SUPPLIER TRUSTER.

11.2 Under no circumstances shall the purchase of a service, access to, use of, or browsing of the PLATFORM implies a waiver, license, or assignment, in whole or in part, of such rights by SIMPLIFAE, except for the grant of a limited, non-exclusive, non-transferable license strictly necessary for the proper performance of the contract and during its term.

11.3 Consequently, it is not permitted to remove, delete, ignore, or manipulate the copyright notice, intellectual property notice (“copyright”), or any other data identifying SIMPLIFAE’s rights, as well as technical protection devices, digital watermarks, or other mechanisms for identifying and/or providing information about the content.

11.4 It is also expressly prohibited to modify, copy, reuse, extract, exploit, reproduce, publicly communicate, make secondary or subsequent publications, attach files, send by mail, transmit, use, process, or distribute, in any form, in whole or in part, the content of SIMPLIFAE’s systems and PLATFORMS, without the prior and express written authorization of the holder(s) of the corresponding rights.

11.5 In particular, the CLIENT and/or USER is not permitted to transmit or distribute, by any means, information or content from SIMPLIFAE and its respective electronic marketplaces, except in cases expressly permitted by law. The use of content or data accessible through the SIMPLIFAE PLATFORMS for purposes other than those contractually provided for is prohibited, including, but not limited to, mass data extraction, web scraping, reuse for commercial or competitive purposes, or their use for the development, training, or improvement of proprietary or third-party systems, unless expressly authorized or legally permitted.

11.6 The trademarks and registrations econstroi, vortalGOV, vortalHEALTH, vortalINDUSTRY, vortalOFFICE&SUPPLIES, vortalENERGY&UTILITIES, GuarantingTM, Pagamento Garantido®, VORTALNEXT, VORTAL CORPORATE, Supply CareTM, and VORTAL SUPPLIER TRUSTER are trademarks of VORTAL.

11.7 If the CLIENT/USER detects any type of content that may violate applicable law or that may be harmful to USERS, they are requested to report such a situation as soon as possible to the following address: info@vortal.biz

11.8 Certain components of the SIMPLIFAE PLATFORMS, listed below, may incorporate open-source software, the use, modification, and distribution of which are governed exclusively by the terms of the applicable open-source licenses, which are available for review. The use of these components does not imply, under any circumstances, the transfer or assignment of SIMPLIFAE’s intellectual and industrial property rights over the proprietary software, the PLATFORM as a whole, or its essential elements:
Redis Cache (Copyright (c) 2006-2020, Salvatore Sanfilippo. All rights reserved.)
Cassandra (© 2016 The Apache Software Foundation)
Kubernetes (© 2020 The Kubernetes Authors | Documentation Distributed under CC BY 4.0)
Docker (© 2020 Docker Inc. All rights reserved)
Elasticsearch, Logstash, Kibana (© 2020. Elasticsearch B.V. All rights reserved. Elasticsearch is a trademark of Elasticsearch BV, registered in the U.S. and in other countries.)
SonarQube (© 2008-2020, SonarSource S.A, Switzerland. All content is copyright protected. SONARQUBE and SONARSOURCE are trademarks of SonarSource SA. All other trademarks and copyrights are the property of their respective owners. All rights are expressly reserved)
xUnit (Copyright © 2020 .NET Foundation)
DSS Framework (Copyright (C) 1991, 1999 Free Software Foundation, Inc.; Copyright (C) 2015 European Commission, provided under the CEF program)
Pandas (© 2020 Python Software Foundation)
Unidecode (Copyright 2001, Sean M. Burke <sburke@cpan.org>, all rights reserved; Copyright 2019, Tomaz Solc tomaz.solc@tablix.org; Copyright (C) 1989, 1991 Free Software Foundation, Inc.)
TensorFlow (Copyright 2018 The TensorFlow Authors. All rights reserved.)
Numpy (© 2019-2020 NumPy. All rights reserved.)
Sklearn (© 2007 – 2019, scikit-learn developers (BSD License))
Nltk (© Copyright 2020, NLTK Project.)

12. SUBCONTRACTING OF SERVICES

12.1 SIMPLIFAE may subcontract the provision of services, maintenance, storage, or processing of data to third parties, without this affecting its liability to the CLIENT, and must ensure that such third parties comply with applicable legislation and the security standards established in these General Terms and Conditions.

12.2 Subcontractors may only process personal data in accordance with SIMPLIFAE’s instructions and pursuant to a contract governing their status as data processors, in compliance with the GDPR and applicable national legislation.

13. GOVERNING LAW AND JURISDICTION

13.1 To govern, interpret, and resolve any dispute arising from the interpretation or performance of the service agreement and/or these General Terms and Conditions or Special Terms, which form an integral part thereof, the Parties agree that the courts of the jurisdiction where SIMPLIFAE has its registered office shall have exclusive jurisdiction, to the exclusion of any other.

13.2 If SIMPLIFAE does not have a registered office or is not registered in the commercial registry of a country as provided for in the preceding paragraph, the Portuguese courts shall have jurisdiction, specifically those of the district of Lisbon.

14. CONTACTS AND NOTIFICATIONS

PORTUGAL/GENERAL

14.1 Unless otherwise stipulated or agreed upon by the parties, notifications and communications related to this agreement must be made in writing, electronically, to the contacts listed below:

14.2 Contacts:

(a) Entity: SIMPLIFAE PORTUGAL, S.A.

(b) Headquarters: Rua General Firmino Miguel, No. 6, Floor -2, Office B, 1600-300 Lisbon

(c) Tax ID: 505141019

(d) Email: info@vortal.biz

(e) Phone: 707 202 712

14.3 SIMPLIFAE may update its contact information and official channels by posting a notice on the PLATFORM and/or on its institutional website.

SPAIN
Company: VORTAL Connecting Business, SA
Headquarters: José Echegaray, 8 – Building 3, Ground Floor | Alvia Business Park, 28232 Las Rozas – Madrid – Spain.

Tax ID: A-85765469

Public Registry: Registered in the Madrid Commercial Registry, Volume 26944, Folio 128, Section 8, Page M485592, Entry 1
Phone: (+34) 91 794 46 40
Fax: (+34) 91 794 46 01

Email: info@vortal.biz

ANNEX I – SPECIFIC TERMS AND CONDITIONS FOR THE SPANISH MARKET 

1. SIMPLIFAE is affiliated with the Confianza Online trust seal in Spain, which establishes specific standards regarding commercial communications and all transactions within the SIMPLIFAE systems, thereby increasing user confidence in new electronic media.

a) Confianza Online is a nationwide, non-profit Spanish entity supported by the Spanish Ministry of Industry, Tourism, and Trade, as well as the public business entity Red.es and the Association for the Self-Regulation of Commercial Communication – Autocontrol.

b) For more information regarding advertising control procedures and filing complaints, please visit the following website: http://www.confianzaonline.es/gestiona-tu-reclamacion/informacion-general/tramitacion-publicidad/
c) Additionally, as an entity certified by the Confianza Online seal, and in accordance with its code of ethics, in the event of disputes regarding online contracting and advertising, data protection, protection of minors, and accessibility, the customer may resort to the Confianza Online out-of-court dispute resolution system (www.confianzaonline.es), composed of the Advertising Jury and the National Consumer Arbitration Board
d) In all other cases, the parties submit to the courts of the customer’s domicile for the resolution of disputes, waiving any other forum.
2. In the context of electronic public procurement in Spain, these terms and conditions comply with Spanish law.
3. SIMPLIFAE is certified in accordance with Organic Law 15/1999 of December 13 on the Protection of Personal Data, as well as in accordance with the National Security Scheme in the field of Electronic Administration, regulated by Royal Decree 3/2010 of January 8.

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ANNEX II – SPECIFIC TERMS AND CONDITIONS FOR THE PORTUGUESE PUBLIC PROCUREMENT MARKET

1. SIMPLIFAE’s obligations to the CLIENT also include:

a) To maintain, during normal business hours, by telephone or email, an open customer support line, fulfilling its duty to users as provided for in Article 22(1)(d) of Law No. 96/2015 of August 17, as well as the other requirements set forth in the same paragraph;

b) Keep the PLATFORM available 24/7, with the exception of periods of scheduled maintenance (announced on the PLATFORM’s login page 72 hours in advance, as provided for in Article 28(6) of Law No. 96/2015), unscheduled maintenance, or urgent maintenance. All CLIENTS will be informed via the login page and/or through a message on the PLATFORM regarding each of these situations, with the aim of causing the least possible impact on public procurement consultations/procedures;

c) Provide a fast and secure user registration process on the PLATFORM, which in no case may exceed three business days, as provided for in Article 28(3) of Law No. 96/2015, in the case of the free (Universal) plan;

d) Provide the option to maintain the data provided by CLIENTS, which must be updated or modified by the CLIENTS and USERS themselves;

e) Provide basic services to CLIENTS, in accordance with the provisions of Article 24(1) and (5) of Law No. 96/2015, including access to all essential features that enable the full and complete execution of public pre-contractual procedures;

f) Comply with the provisions of Article 22(3) of Law No. 96/2015;

g) Not charge CLIENTS (economic operators) any fees for interconnection with the BASE Portal;

2. The CLIENT’s obligations to SIMPLIFAE also include:

a) To acknowledge that it is the CLIENT’s (contracting authority/purchaser) responsibility to select the company(ies) it wishes to invite to restricted procedures/consultations, ensuring that the invitation is addressed to the correct company, preferably by searching using the correct Tax Identification Number (TIN) (an unambiguous way to identify companies) and confirming the email address for sending alerts, whenever applicable according to the economic operator’s service type;

b) Acknowledge that it is their responsibility to manage and monitor the balance of time stamps for chronological validation, where applicable;

c) Acknowledge the limitation on setting the deadline for submitting proposals only on business days and hours, assisting the USER in extending this deadline to the next business day whenever the deadline falls on a non-business day;

d) Acknowledge that the choice of certificate for signing files, proposals, applications, solutions, messages, and procedures is the responsibility of the USER performing the action, regardless of whether the PLATFORM recognizes the certificate’s origin. In this regard, pursuant to Article 54(1) of Law No. 96/2015, “documents submitted on the electronic platform by contracting authorities and economic operators must be signed using a qualified electronic signature…”, for which purpose the qualified signature certificate of issuers authorized to issue them, published in the applicable TSL (Trusted List), may be used;

e) Acknowledge that the USER is responsible for verifying that the signature affixed to documents already in the “Entity’s Documents” is valid when attaching them as part of a proposal, application, solution, message, or procedure;

f) Acknowledge that SIMPLIFAE is not responsible for validation processes performed by third-party applications, specifically by Adobe (or other equivalent programs), regarding PDF file signature certificates, since such validations occur outside the PLATFORM

g) Acknowledge that you must ensure the correct submission of procedures, proposals, applications, solutions, and messages, consulting the submission receipt for this purpose;

h) Acknowledge that SIMPLIFAE bears no responsibility for the validation performed on signature certificates embedded in PDF files, since such validation is not performed by SIMPLIFAE and occurs outside the PLATFORM;

i) Ensure that if the USER requests the issuance of a SIMPLIFAE certificate, they are responsible for saving the defined password, monitoring their desktop and email inbox, so that as soon as it is issued, they may install it on their computer and associate it with their user account on the platform, in accordance with the respective instructions, and may contact SIMPLIFAE for this purpose if they do not receive the email or notification in their workspace within 24 hours;

j) Acknowledge that the USER, for the purposes of authentication in the context of electronic public procurement, may obtain an authentication certificate, and may, for this purpose, request a certificate from Simplifae or associate their own certificate with their registration;

k) Acknowledge that, if applicable, your company may be suggested in procurement inquiries (or similar), provided that you have a commercial interest and that the purchasing entity activates this disclosure option. The management of interests (commercial and informational) is the responsibility of the designated USER;

l) Acknowledge that, in compliance with Article 42(5)(d) of Law No. 96/2015, they are aware of the need to enable the TLS feature in their web browser and, to that end, must access the browser settings and enable said feature;

m) Acknowledge that, in the electronic public procurement market in Portugal, it is the responsibility of the Contracting Authority to comply with and monitor the award thresholds, pursuant to paragraph 2 of Article 113 of the Public Contracts Code (CCP)

3. Pursuant to Article 21 of Law No. 96/2015, SIMPLIFAE grants IMPIC, I.P., and GNS access to its facilities and to the equipment and systems related to the management of the electronic platform, undertaking to provide them with all information, documentation, and other elements related to its activity that IMPIC, I.P., or GNS may request, as well as to notify them, within 15 days of the respective occurrence:

a) Any change in the general licensing requirements set forth in Article 15 of Law No. 96/2015;

b) The cessation of its activity within the national territory;

c) The establishment of branches, agencies, establishments, service locations, and other forms of commercial representation of the company related to the activity of managing electronic platforms within the national territory.

4. In the event of a dispute between the CLIENT and third parties, other clients, or USERS, namely sellers, buyers, or other parties, within the scope of electronic public procurement in Portugal, and in accordance with ISO 27001, SIMPLIFAE shall only provide information regarding access logs (Article 50 of Law No. 96/2015) to the owners of the information, to contracting authorities, or, by virtue of the law, to other competent entities or competent judicial authorities, including in the situations provided for in Article 78(1) of Law 96/2015, for which a formal written request may be required.

5. Where applicable and in the absence of a contractual provision to the contrary with the CLIENT (Contracting Authority), the Economic Operator shall not simultaneously have more than one time-stamp package configured for use within the scope of the PLATFORM.

6. In the event that the CLIENT requests additional services from SIMPLIFAE, including consulting services, these will be billed to the CLIENT in accordance with the current price list.

7. When subscribing to a buyer/purchaser service, the CLIENT must provide a file (preferably in spreadsheet format) containing the data of its Regular Suppliers so that this information can be uploaded to the PLATFORM.

8. VAT at the applicable statutory rate is added to the invoice amount, and the invoiced amounts must be paid via the Direct Debit System, as regulated by Notice No. 1/2002 of March 13, and subsequent notices from the Bank of Portugal, unless another payment method has been agreed upon with the CLIENT, namely payment within 30 days of the invoice date.

9. The CLIENT is required to verify, through electronic procedures, the details comprising the granted debit authorizations. The electronic procedures are made available through the ATM network or any other channels provided by the respective credit institution, namely private ATMs, online banking portals, and certified telephone customer service;

ANNEX III – SPECIFIC TERMS AND CONDITIONS FOR SIMPLIFAE CORPORATE – PRIVATE MARKET

1. The annual subscription fee for the Request Quotes service (or similar) includes a fixed component determined based on the CLIENT’s turnover, in accordance with the current price list.

2. If the CLIENT intends to use the PLATFORM in construction projects where it operates in partnership with other companies under an ACE (Complementary Business Group) arrangement, an additional fee will be charged in accordance with the current pricing schedule for this service, to cover local setup, implementation, and training costs. This fee will be charged once per ACE. The CLIENT must inform SIMPLIFAE in writing of its percentage as a partner or shareholder in the aforementioned ACE, so that SIMPLIFAE can activate the mechanisms for assigning to the CLIENT the contracts awarded and registered on the PLATFORM by the ACE.

3. In the event that the CLIENT decides to request additional consulting services from SIMPLIFAE, these will be billed to the CLIENT in accordance with the current price list.

4. When subscribing to a buyer service, the CLIENT must provide a file (preferably in spreadsheet format) containing the data of their Regular Suppliers, so that this information can be uploaded to the PLATFORM.

5. The business model applied to the Corporate (Private) Market is based on a categorization system in which suppliers define their commercial business profile according to their business area. Thus, when a request is posted, all suppliers who have defined a commercial business profile that matches the characteristics of the posted request are automatically invited, and it is not possible to remove them.

6. In Portugal, VAT at the applicable statutory rate is added to the invoice price, and the invoiced amounts must be paid via the Direct Debit System, as regulated by Notice No. 1/2002 of March 13 and subsequent notices from the Bank of Portugal, unless another payment method has been agreed upon with the CLIENT, namely, payment within 30 days of the invoice date.

7. In Portugal, the CLIENT is required to verify, through electronic procedures, the details comprising the direct debit authorizations granted. The electronic procedures are made available through the ATM network or any other channels provided by the respective credit institution, namely private ATMs, online banking portals, and certified telephone customer service;

ANNEX IV – SPECIFIC TERMS FOR THE SLOVENIAN MARKET

1. In Slovenia, the PLATFORM’s marketing and customer support services and its other services are provided through the partner S-Procurement, družba za elektronske nabavne platforme, d.o.o. (S-PROCUREMENT).

2. Contracting entities are responsible for complying with the applicable public procurement legislation.

a) Since the PLATFORM is the tool through which the formalities required by law are carried out, the contracting entity is liable for any violations or non-compliance with legal provisions, including, for ex , the payment of any fine or penalty as provided for in Articles 111 and 113 of the Public Procurement Act (Zakon o javnem narocanju ZJN-3).

3. Economic operators are responsible for complying with applicable legislation as well as with the procedural rules defined by the legislation and/or by the contracting authority.

a) Given that the PLATFORM is the tool through which the formalities required by law are carried out, the economic operator is liable for any violations or non-compliance with legal or procedural provisions, including, for example, the payment of any fine or penalty as provided for in Articles 112 and 113 of the Public Procurement Act (Zakon o javnem narocanju ZJN-3).

4. S-PROCUREMENT, acting under the instructions and guidance of and on behalf of SIMPLIFAE, may process personal data related to the PLATFORM’s USERS as a data processor.

a) In such cases, S-PROCUREMENT processes all personal data on behalf of SIMPLIFAE in strict compliance with the Slovenian Data Protection Act and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016.

5. To govern, interpret, and resolve any dispute arising from the interpretation or performance of the service agreement and/or these General Terms and Conditions of Membership or Special Terms and Conditions, which form an integral part thereof, the Parties submit to the jurisdiction of the Slovenian courts.

6. For any communication or notification, the following contact information shall be used:

S-Procurement, a limited liability company providing electronic procurement platforms

Headquarters: Ukmarjeva 2, 1000 Ljubljana

Tax ID: SI31002200

Commercial Registration No.: 7276192000

Phone: 01 60 100 71 / Email: info@procurement.si

ANNEX V – SPECIFIC TERMS AND CONDITIONS APPLICABLE TO THE ARMILAR PLATFORM

1. This Annex sets forth the Special Terms applicable to the use of the ARMILAR platform.
2. This Annex supplements the General Terms and Conditions, which apply in full to the ARMILAR Platform, unless expressly provided otherwise.
3. In the event of a conflict or discrepancy between the General Terms and Conditions and this Annex, the provisions of this Annex shall prevail.
4. The ARMILAR Platform is intended to provide market intelligence services, market analysis, data, and commercial information, under the terms defined in the contract.
5. The information made available through the ARMILAR Platform:
6. a) is derived from public, private, or third-party sources;
7. b) is of an informative and analytical nature;
8. c) does not constitute binding legal, financial, or commercial advice.
9. ARMILAR does not guarantee the absolute accuracy, continuous updating, or suitability of the information for the Client’s specific purposes, without prejudice to compliance with applicable legal obligations.
10. Without prejudice to the application of European Union law, particularly regarding the protection of personal data, Spanish law applies to the use of the ARMILAR Platform, insofar as it concerns the interpretation and enforcement of this Annex.
11. Whenever, depending on the location of the Customer or the entity invoicing the services, the application of different national legislation is legally required, such application shall be made in accordance with the legally required terms.
12. The processing of personal data within the scope of the ARMILAR Platform is governed by the provisions of the General Terms and Conditions and by applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR).
13. Armilar Business Services, S.L. acts as the data controller for the personal data processed within the ARMILAR Platform, without prejudice to situations of joint responsibility or subcontracting as provided by law.

Registration with the ARMILAR Platform implies full acceptance of this Annex, in accordance with the terms set forth in the General Terms and Conditions.

This Annex may be amended under the terms and conditions set forth in the General Terms and Conditions.

Version 22 | Published on April 20, 2026 | Terms effective as of April 20, 2026.