Junta-te a Nós!

What can I do here?

Preparation of functional documentation for implementation, testing, and training;
Preparation of change management documentation – user manuals, product files – in collaboration with marketing teams, designing and maintaining updated the content of our product marketing tools;
Application of methodologies for requirements gathering and analysis, functional documentation;
Content management of our SaaS application – manage and define contents; translating technical details into business language;
Analysis/mapping of product, processes, and client’s business requirements and solution configuration;
Interaction with the commercial and support teams in the pre and post-sale, namely in the training of the internal teams, to enable them to sell and demonstrate the solutions;
Contact with development, architecture, UX/UI, testing, and maintenance teams in order to have a continuous improvement of products.

How can I become better by joining Vortal?

Career perspectives: we are a fast-growing company! 20% + International revenues;
Join an international business, present in 12 countries with an international culture (+10 nationalities).
Integration in an innovative Company, with its own Innovation Lab and 10% revenue invested in R&D;
We invest in training our Team!;
Very competitive bonus according to results delivered.

What is expected of me?

Degree in Management or equivalent;
Interest in technology;
Fluent in English (written and oral) and Spanish (valued);
Strong conceptual capacity;
Ability to establish interpersonal relationships/communication;
Ability to work in a team and by objectives;
Resilience, autonomy, and ambition.

Why joining Vortal?

Get more responsibility and professional growth: you will have the chance to propose, plan and implement your ideas, getting the resources and the accountability for the results;
Faster career growth: you will get exposure to challenges providing you the opportunity to deliver bold and impacting results in the company, accelerating your career growth;
Learn from the best: you will have access to training from the best schools and incentives for executive education;
Join an international and fast-growing business: we are present in 12 countries with an international team from +10 different nationalities.

Vortal’s global customer support and sales on the supplier side are led by our Business Network Team, which we are reinforcing. Delivering pioneer solutions and valuable services on top of open data, market intelligence, and procurement interoperability, this unit has the mission to improve customer experience and help SMEs working with the public and private sector, nationally and internationally, increasing the number of business opportunities, improve competitiveness and maximize their commercial performance.

We do our mission by a customer success approach, specialized by market clusters, to manage the full customer journey from onboarding to customer loyalty, with the help of an external partner with a focus on ensuring customer success and satisfaction and increasing the annual recurring revenue.

In this role, you will have the opportunity to manage a portfolio of clients and develop expertise about customers from different sectors of activity, in a multi-national context, and think upstream to provide clients with new services and solutions and enable them to become long-term users and ambassadors. We are currently looking for someone passionate about sales and customer success, in a hybrid human-digital approach, pursuit goals, and knows what it means to go “above and beyond” to delight our broad community of clients.

Responsibilities

Develop expertise about customer clusters expectations, collecting information, and contacting clients;
Monitor customer portfolio engagement and usage to implement animation activities;
Plan, implement and monitor customer care, customer success, and sales activity;
Pursuit the objectives of upselling and cross-sell sales to customers;
Collaborate in the management of the customer success team (internal and external partner);
Challenge the status quo and identify new opportunities to increase value and process efficiency;
Work together with marketing setting and tuning customer journey activities to increase customer loyalty.

Education

Degree in Management, Marketing, Communication Sciences or equivalent.

Experience

Recent Graduate/Master;
Experiences in working inside a Sales Department and a Commercial team is valorized.

Skills & Knowledge

Ability to work in a team, being ambitious and proactive;
Critical and analytical spirit, fast learner, with great communication skills!
Quality Focus, Problem Solving, Documentation Skills, Multi-tasking
Dynamism and results-oriented;
Autonomy and Accountability;
Spanish proficiency (required);
English proficiency (required);
Comfortable in Excel (valued).

Why joining Vortal?

Get more responsibility and professional growth: you will have the chance to propose, plan and implement your ideas, getting the resources and the accountability for the results;
Faster career growth: you will get exposure to challenges providing you the opportunity to deliver bold and impacting results in the company, accelerating your career growth;
Join an international and fast-growing business: we are present in 12 countries with an international team from +10 different nationalities;
Competitive salary package: Salary, fringe benefits, working benefits, and variable bonus according to results.

Job Description

We are looking for an ambitious business leader, with relevant experience in direct and indirect sales, that, reporting to the executive responsible, will lead the Business Network unit.

This unit is responsible for the monetization of suppliers (most relevant revenue stream of the company and the strategic angle for the national and international growth of the company) and responsible for building the best supplier community and the global customer support to buyers and suppliers, nationally and internationally.

This business leader will be accountable for ensuring, and further increasing, the recurring revenues budget (new sales, customer success management and retention) leveraging the different services from the internal portfolio and partner’s, and for managing the cost structure by anticipation, in order to assure the minimum deviation to EBITDA budget without compromising the sales capacity.

For this, this person will lead different team responsible and the inbound and outbound sales partners, and will assure the necessary interactions with the product, engineering, marketing, and business acceleration teams.

This role is for a sales and business development enthusiast that has experience in understanding how companies from different sectors develop their business and in implementing sales strategies, and has the ability to develop, lead and coach direct and indirect sales teams’ operations to assure full engagement and high level of motivation.

Responsibilities

Be accountable for sales and revenues budget, leading the team leaders in managing both the sales partner and the internal sales teams and implementing process improvements to ensure the most efficient and productive way to guarantee the results;
Support team leaders to pursuit and improve sales performance funnel KPI’s to anticipate lead generation and sales tactics and gamification initiatives and develop improvements to the knowledge bases, marketing instruments, scripts, sales pitch and product bundle architecture;
Ensure the development of the agent’s sales skills (direct and indirect channels) and provide individual continuous feedback and action plans, ensuring full engagement and high level of performance and motivation;
Improve ARR (Annual Recurring Revenue) via customer retention (reduction of the churn rate) and satisfaction programs derived from the Community Management strategy;
Responsible for analyzing market insights and obtaining customer feedback to identify and implement the necessary improvements to the marketing and sales strategy and identify product improvements and new angles of revenue;
Implement market creation and animation initiatives, attract potential customers and recommend potential products or services acting as leads generator for the sales teams;
Work closely with the Product Marketing team to continue improving the marketing programs targeting new clients, such as online marketing, direct marketing, database development, newsletters, webinars, conference calls, sales support programs, automated nurturing programs, regional demand creation programs;
Implement and manage results’ driven plans to assure a successful, autonomous and accountable leaderships;
Ensure the necessary and timely KPIs’ report to the management team.

Education and Experience

5+ years in B2B Sales;
Leadership and coach proven experience;
Degree in Management, Marketing, Communication Sciences or equivalent.

Skills and Knowledge

Entrepreneurship, tenacity, proactive attitude and creative thinking;
Autonomy and Accountability;
Ability to work in team and to coach, motivate and align people
Critical and Analytical spirit, fast-learner, with great communication skills!
Documentation Skills, Multi-tasking; Quality Focus,
Dynamism and results oriented;
English proficiency (required), Spanish proficiency (valued);
Autonomy and serenity dealing and leading with very complex situations;
Pragmatism;
Knowledge and Experience in Sales.

Why joining VORTAL?

Gain more responsibility and professional growth: you will have the chance to propose, plan and implement your ideas, getting the resources and the accountability for the results;
Faster career growth: you will get exposure to challenges providing you the opportunity to deliver bold and impacting results in the company, accelerating your career growth;
Learn from the best: you will have access to training from the best schools and incentives for executive education;
Join an international and fast-growing business: we are present in 12 countries with an international team from +10 different nationalities;
Competitive salary package: Salary, fringe benefits, working benefits and variable bonus according to results;
VORTAL is part of the Byggfakta Group, a European leading information provider to the Nordic construction industry, also serving the property, healthcare and tender sectors in many other countries.

Send us your CV to recruitment@vortal.biz!

Job Description

We are looking for an ambitious and enthusiastic sales team leader to lead ARMILAR sales, one of Vortal’s revenue streams, in a start-up like environment, leveraging the new Market intelligence services as a strategic angle for the international business development of the company.

Integrated in the Business Network team and side by side with product, marketing, and business accelerator teams you will have the mission to understand the Clients’ needs and to set up, develop and improve the product offering and a pragmatic go to market and sales strategy, develop and coach the sales and costumer success teams, ensuring the sales and revenue budgets of this business line.

The ideal person for this role must be a sales enthusiast and have experience in understanding how companies from different sectors develop their business (from prospection, lead generation, marketing, sales, and customer retention) and ability to develop, lead and coach internal sales team and the outbound & inbound partner to assure a full engagement, high level of motivation.

Responsibilities

Be accountable for a specific line of revenue of the company, managing both the sales partner and the internal sales team incubator and the processes necessary to ensure the most efficient and productive way to guarantee the new sales and costumer success goals;
Specialist in analyzing market insights and obtaining customer feedback to identify and implement the necessary adjustments to the marketing and sales strategy and to discover product improvements and new angles of revenue;
Pursuit new sales and customer success sales funnel KPI’s to anticipate lead generation and sales tactics and gamification initiatives and develop improvements to the knowledge bases, scripts and other sales instruments;
Manage the direct and indirect sales agents’ individual performance KPIs, sales skills and expertise to ensure individual continuous feedback and to set individual action plans, ensuring full engagement and high level of motivation;
Implement market creation and animation initiatives, attract potential customers and recommend potential products or services acting as leads generator for the sales teams.

Education and Experience

3+ years in Sales;
Leadership experience as Team Manager is valued;
Degree in Management, Marketing, Communication Sciences or equivalent.

Skills and Knowledge

Autonomy and Accountability;
Ability to work in team, being ambitious and proactive;
Critical and Analytical spirit, fast-learner, with great communication skills!
Quality Focus, Problem Solving, Pragmatism, Documentation Skills, Multi-tasking;
Dynamism and results oriented;
Coaching and Motivation;
English proficiency (required), Spanish proficiency (required);
Knowledge and Experience in Sales.

Why joining Vortal?

Get more responsibility and professional growth: you will have the chance to propose, plan and implement your ideas, getting the resources and the accountability for the results;
Faster career growth: you will get exposure to challenges providing you the opportunity to deliver bold and impacting results in the company, accelerating your career growth;
Learn from the best: you will have access to training from the best schools and incentives for executive education;
Join an international and fast-growing business: we are present in 12 countries with an international team from +10 different nationalities;
Competitive salary package: Salary, fringe benefits, working benefits and variable bonus according to results.

Send us your CV to recruitment@vortal.biz!

What can I do here?

You will integrate the growing team of Buyers GOV & HEALTH Portugal! We are a team that focuses on people, so we tailor the role to the person, not the other way around. We are looking for a person who can to develop and support a group of strategic clients and find new clients, becoming the VORTAL link with key stakeholders.

Here are just some of your goals

Your initial role: Customer Success Management

Support our clients drawing best value from the Vortal platforms;
Create opportunities to develop the existing portfolio of services;
Manage your client portfolio and renewals;
Lead the implementation of VORTAL platforms in your clients and liaise with internal teams.

Where you can add even more value: New business

Spearhead the sales effort by identifying prospects, actively listening to their needs and how you can add value through VORTAL’s state-of-the-art eSourcing and eProcurement solutions and services;
Contribute to the success of VORTAL’s events and seize the event opportunities to build your network;
Identify and use opportunities for personal and VORTAL brand creation in professional social media platforms.

How can I become better by joining Vortal?

Career perspectives – we are a fast-growing company! +20% International revenues;
Join an international business, present in 12 countries, with an international culture (+10 nationalities);
Integration in an innovative Company, with its own Innovation Lab and 10% revenue invested in R&D;
Significative training opportunities through Vortal Academy and the Buyers GOV & HEALTH Portugal team;
Very competitive bonus according to results delivered.

What is expected of me?

Experience:

We aim to recruit one junior role (no previous experience needed) and develop this person to an excellent professional;
Previous experience engaging with people is valued, wherever it comes from.

Education:

Bachelor or Master degree in management, engineering or similar.

Skills:

Native Portuguese speaker;
Nice to have: Knowledge of written and spoken English;
Energetic, team player, curious, resilient;
Customer and people oriented, autonomous and proactive;
Technology enthusiast;
Outstanding listening skills;
Autonomous, proactive and ambitious;
Availability to travel and driver’s license, but for now, in these pandemic times there is no travel of course.

Send us your CV to recruitment@vortal.biz!

We Count On You To

UX & UI design;
Good knowledge of UCD and Design thinking;
Ability to see the bigger picture with user scenarios, journeys and flows;
Define user stories (write documentation) plan and conduct user research, user testing, A/B testing, always with usability and accessibility concerns;
Work close with UX/UI team, functional and dev team in an Agile methodology;
Good knowledge of patterns of IOS, Android, Web and web responsive;
Create projects and interactive prototypes (Paper and Adobe XD);
Knowledge of standards and best practices;
Basic knowledge of frontend (HTML5, CSS3, JavaScript).

If it’s the first time you read the word ‘heuristic’, this job isn’t for you.

Education

Bachelor degree required;
Confortable with English (written and spoken).

Send us your CV to recruitment@vortal.biz!

Job Description

We are looking for a Marketing Specialist, fluent in Spanish and English, to integrate our Marketing & Communication Team.

The Marketing Specialist will take responsibility for all the marketing and communication activities regarding the public market in Spain, Portugal, Italy, and Germany, reporting directly to the Head of Marketing.

As an important member of the pipeline creation engine, this role is an integral part of our business success. The role includes working closely with our commercial teams in conceptualizing and implementing bold marketing strategies to generate leads, brand awareness and position Vortal in the market. The role combines digital marketing, content-driven marketing, the organization of online and offline events (webinars, conferences), and social media management.

Responsibilities

Building and implementing bold marketing strategies, always aiming for lead generation and qualification. These strategies may include social media, success stories, articles related to the business and the market, videos, other types of communication pieces like emails, and whatever more you think maybe a good strategic addition.
Working closely with the sales teams to support the sales funnel, with very concrete data about the generated leads, their state, and the resultant sales;
Developing and organizing bold and needs-driven content and activities, having a deep understanding of our solutions, target audience, and single value proposition. These include, but are not limited to online and offline events, marketing and sales collaterals, sales presentations, and merchandising;
Maintaining a consistent brand voice through a variety of marketing channels.

Education

Bachelor’s Degree required relevant fields of study include Marketing, Business;
MSc in Business or Marketing is valued, but not required.

Skills & Knowledge

Creative and strategic thinking;
Tenacity and proactivity, with strong influence and collaborating skills;
Deep customer focus and understanding;
Enthusiasm for content creation;
Analytical thinking;
Excellent written and oral communicator;
Fluency in Spanish and English (eliminatory);
Knowledge and understanding of Portuguese is a plus.

Experience

Up to 3 years of experience in related fields, such as core marketing communications functions

Why join Vortal?

Join an international and fast-growing business: we are present in 12 countries with an international team from
+10 different nationalities; English as an official language;
Competitive salary package: Salary, fringe benefits, working benefits, and variable bonus according to results;
Flexible schedules: we are goal-oriented, deliver results, and be rewarded with responsibility and autonomy;
The coolest corporate events: Albufeira, Mérida, Madrid, Torres Vedras, and most recently…streaming live to our homes!
Health insurance and several partnerships and discounts for all sorts of businesses (gyms, language schools, restaurants);
Some fun data about us (March 2021):
Seniority average: 4,8 years
Training average satisfaction: 3,73 out of 4 (last 3 years)
Corporate events average satisfaction: 3,66 out of 4 (last 3 years)
Percentage of promoted people: 25% (last 3 years)
“People Get People” referral program: we trust that our employees know our company well and know what’s best for all of us! If you know someone who works at VORTAL talk to them and you may both win; you a great job, and them a great thank you and a reward!